Privacy Policy Overview for quentarilox
Your personal information, confidentiality, and rights are our top priorities.
Introduction to your privacy
We value your trust. This policy explains in clear terms how quentarilox collects, uses, and secures your information while providing market analytics services.
All activities adhere fully to Australian privacy legislation, including the Australian Privacy Principles and GDPR where applicable.
How we collect information
Data is gathered only as needed to deliver requested analytics services, support communication, and improve reporting.
Information provided directly
- • Submitted through forms, such as contact requests
- • Sent via email or other correspondence
- • Given during onboarding calls and meetings
- • Provided in contracts or project briefs
- • Supplied through participation in surveys or feedback
Information collected automatically
- • Usage data from website activity logs
- • Device and browser identification details
- • Session statistics, such as time on site
- • Interaction with reports or dashboards
- • Anonymous engagement metrics via cookies
How your information is used
Collected data enables accurate analytics, tailored reporting, client communications, and legal/regulatory compliance.
- • Preparing and delivering analytics reports
- • Responding to your specific requests
- • Monitoring service usage and improving features
- • Ensuring platform security and stability
- • Meeting regulatory and client obligations
- • Providing client support and troubleshooting
- • Aggregating anonymous usage statistics
Our promise: Your information is only accessed by authorised team members and never sold or traded to third parties.
How we may share data
Third-party sharing is limited to support service delivery and legal requirements. No marketing data is sold.
Service providers
External vendors (e.g., IT, data storage) access only what is needed to maintain core services, under confidentiality agreements.
Legal requirements
Data may be shared to comply with regulations, court orders, or mandatory reporting requirements.
Anonymous analytics statistics
Aggregated, non-personal data may be used to improve analytics services and reporting tools.
Your rights under law
You may access, correct, limit, or request the removal of your personal data at any time, in line with Australian privacy regulations.
- • Request access to personal information
- • Request correction of your data
- • Request erasure of personal information
- • Request a copy in transferable format
- • Request restriction or objection to uses
- • Request limits on data processing
For any privacy enquiries or to exercise your rights, please contact our privacy team directly.
Information security
We use technical and organisational controls to safeguard your data against loss, misuse, or unauthorised disclosure.
Technical safeguards
- • Data encryption on servers and devices
- • Regular vulnerability checks and updates
- • Controlled access permissions for staff
- • Secure network environment protocols
Organisational safeguards
- • Employee privacy training and compliance
- • Limited access to sensitive reports
- • Incidence response protocols for breaches
- • Periodic reviews and policy updates
How long we retain data
Your data is retained only as necessary for projects, legal requirements, or client agreements.
- • Stored for project duration only
- • Retained for operational review purposes
- • Kept based on correspondence context
- • Held for regulatory audit compliance
- • Used only for analytics, then removed
We regularly review and remove outdated personal data.
International data transfers
If data is transferred overseas, safeguards meet Australian and international legal standards.
- • Transfers only with client agreement
- • Secure, compliant international channels
- • Use of privacy-shielded vendors
- • Periodic checks for third-party compliance
Cookies and analytics tracking
Cookies are used to enhance service performance and functionality. You may control cookies via browser settings.
Types of cookies we use
- • Enable secure access and basic features
- • Track usage trends for improvement
- • Enhance reporting customisation
- • Support dashboard and report features
You control cookie preferences at any time via browser tools.
How this policy may change
We may update this page to reflect legal or operational changes. Substantial changes are communicated to clients.
- • Updates posted on quentarilox.com
- • Email notice if you’re a direct client
- • Review current date for latest version
- • Direct outreach for critical changes
Continuous updates ensure your data is always protected under the latest standards.
How to contact us
Privacy questions can be submitted anytime to our privacy team using the contact details below.
quentarilox
1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61.3.0326.3950
Email: content@quentarilox.com
Policy last updated: October 25, 2025
Effective from: October 25, 2025